gpt0's Privacy Policy
This policy clearly explains how important your personal information is to us, and how we collect, use, and keep that information secure.
Introduction and Scope
gpt0 (referred to hereinafter as "we", "our", or "the platform") provides a trusted online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes our commitment and approach to the collection, processing, storage, and protection of your personal information.
By using gpt0's website (https://gpt0.cam) and all associated services, you agree to the terms of this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our platform.
This Policy applies to all registered members, guest users, and any individuals associated with our services in any way. We reserve the right to update this Policy at any time, and the date of the update will always be shown at the top of the page.
Information We Collect
gpt0 collects only the information necessary to provide services and ensure security. We collect the following types of information:
a) Registration and Identity Information
- Full name and date of birth (for age verification)
- Email address and preferred method of contact
- Username and password (stored in encrypted form)
- National ID or passport details (if KYC verification is required)
b) Financial Information
- Mobile number linked to bKash, Nagad, or Rocket account (for transaction processing)
- Deposit and withdrawal history
- Account balance and bonus-related information
c) Technical Information
- IP address and device type
- Browser and operating system information
- Cookies and session data
- Activity logs on the platform (login times, play history)
d) Communication and Support Information
- Records of your communications with us via live chat and email
- Details of complaints and requests
Purpose of Data Collection
Collected information is used only for specific and legitimate purposes. We use your information for the following reasons:
- Account Management: To complete the registration, login, and account verification process.
- Service Delivery: To smoothly manage deposits, withdrawals, and betting activities.
- Security and Fraud Prevention: To detect suspicious activity and keep accounts secure.
- Legal Compliance: To comply with applicable laws and regulations and to respond to lawful requests from government authorities.
- Customer Support: To help resolve your questions, complaints, and issues.
- Service Improvement: To improve platform performance and the user experience.
- Bonuses and Promotions: To provide relevant offers based on your eligibility.
- Responsible Gaming: To monitor play patterns and provide assistance when needed.
Data Sharing and Disclosure
gpt0 does not sell your personal information to third parties or disclose it without your permission. However, information may be shared in the following limited circumstances:
Service Partners
We work with trusted third parties for payment processing, technical support, and security verification. These partners will receive only the information necessary to perform their designated functions and are bound by confidentiality agreements.
Legal Obligations
Where required by a court order, government directive, or applicable law, we may provide the relevant authorities with the necessary information.
Security and Fraud Prevention
Information necessary to address fraudulent activity or account security threats may be shared with security partners.
Business Transfers
In the event of a business merger or transfer, your information may be transferred to the new ownership. In such cases, we will notify you in advance.
Cookies and Tracking Technologies
gpt0 uses cookies and similar technologies for the smooth operation of the platform. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Required for login sessions, security, and core functionality. Disabling these will prevent the platform from working properly.
- Functional Cookies: For language preferences, layout settings, and a personalized experience.
- Analytical Cookies: To understand how users interact with the platform — this allows us to improve the service.
You can control cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not work properly.
Data Security Measures
Protecting your information is our highest priority. gpt0 uses industry-standard security technology to safeguard your data:
- SSL Encryption: All data transfers are secured through SSL/TLS encryption.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Access Controls: Only authorized personnel have access to the information they need.
- Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
- Firewall and DDoS Protection: Modern firewalls are used to protect against external attacks.
- Data Backup: Regular backups ensure the continuity of data.
However, complete security on the internet cannot be guaranteed. In the event of a security breach, we will notify you as quickly as possible.
Data Retention Period
gpt0 retains your information only for as long as necessary. The retention period depends on the following considerations:
- All information is retained for as long as the account remains active.
- Even after an account is closed or deactivated, financial records and transaction history are kept for a set period as required by legal obligations.
- Information needed for fraud prevention and legal claims may be retained for a longer period.
- Once the retention period expires, information is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal information:
- Access: The right to know what information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
- Restriction of Processing: The right to request that processing of your information be restricted in certain cases.
- Objection: The right to object to the use of your information for certain purposes.
- Data Portability: The right to receive a copy of the information you have provided in a structured format.
To exercise these rights, contact us directly. We will endeavor to respond to your request within a reasonable time. However, some requests may not be fulfillable due to legal obligations or legitimate reasons.
Protection of Minors' Information
gpt0 strictly provides services only to individuals aged 21 or above. We do not knowingly collect information from any minor.
Age is verified at the time of registration. If a person creates an account by providing false information about their age and we become aware of this, that account will be closed immediately and the associated information will be deleted.
If a guardian believes their minor child has registered on our platform, please contact our support team immediately.
About Third-Party Links
Our platform may sometimes contain references to third-party services. These third parties have their own privacy policies, and gpt0 is not responsible for their data collection practices.
If you make a payment via bKash, Nagad, or Rocket, the terms and conditions and privacy policy of those respective services will apply.
Policy Changes
gpt0 reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you by email or through the platform.
Continuing to use the platform after an updated policy is published will be considered your consent to the new policy. We therefore recommend checking this page regularly.
Previous versions of the policy may be provided upon request.
Contact and Complaints
If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact us:
24/7 Live Chat: Chat with us directly in Bengali using the live chat button at the bottom right of the platform.
Email: [email protected]
We generally reply to your email as quickly as possible on business days. For urgent matters, please use the live chat.
If you feel we have not handled your personal information appropriately, please contact us directly first. We will make a sincere effort to resolve the issue.
Also see our related pages: Terms and Conditions, Responsible Gaming and FAQ.